Further Support

How to get Academic Skills Advice help


Use the resources on this website throughout your studies, focus on the recommended resources to get you started and make sure you attend timetabled workshops which run in many programmes.

This page contains:

To access or book a session on this page, you’ll need to log in to your UH Microsoft Office 365 account with your UH username (e.g. abc123@herts.ac.uk) and password. On devices, you may need to download the MS Word app and log in.

Support summary table with booking links

What support do you require? Please read the options below carefully: What to book/attend
Do you have a specific query or academic skill you are having difficulty with? No need to book an appointment! Attend one of our regular Monday-Friday drop in sessions to speak to a member of the HSK Student Success and Academic Skills team for up to 10 minutes. Join the Zoom meeting during drop in hours, where you will be held in a waiting room until a member of the team is available to speak to you.

NEW FOR 2022: From 19/01/2022 we are now offering a weekly evening drop in, running on Wednesdays from 7.00pm-8.00pm

Select to view the latest timetable

See details

Do you require detailed support with a specific assignment or other complex query? Book a one-to-one appointment with a member of the HSK Student Success and Academic Skills team. These are 45 minute appointments and HSK students are entitled to book up to 3 of these in an academic year.

In order to book a one-to-one appointment with the HSK Student Success and Academic Skills team you must adhere to the Guidelines for HSK Academic Skills Service one-to-one appointments which are available on the One-to-one sessions page.
Level 4-6 appointments (Undergraduate)

Postgraduate appointments

See details

Your general academic skills

See details

Becoming part of the learning community

See details


HSK Community Events:

Wellbeing and Studying During a Pandemic

Wednesday 26th January from 1.30pm to 3pm (Online)

Please note: there are two dates for this event. You are not required to attend both sessions. They will both be delivered online and will cover the same topics therefore you will only need to book to attend one session. 

The HSK Student Success and Academic Skills (SSAS) team are hosting an event for HSK students focused on studying online and keeping well during a pandemic. 

We recognise that finding effective ways to study can always be a challenge and even more so in the middle of a pandemic when your time may be more unstructured and your thoughts, understandably, turned towards the personal impact of the current climate. We also appreciate that you may be trying to find a quiet place to study surrounded by parents, siblings and children! 

This event will be an opportunity to pick up some study and wellbeing tips from experts across the university including colleagues from the library, digital support team, Student Wellbeing team as well as the SSAS team. It will also be an opportunity to network with your peers and share your own tips and challenges with each other. 

The session will cover tips and tricks to manage your learning, concentration and time to effectively study online and during a pandemic; share tools to help you to confidently expand your use of the digital resources that are available to support you with your studies; and provide information on how to manage your wellbeing and access support if you are struggling. 

Academic skills and student success support – drop-ins, one-to-ones, events and workshops

Drop-ins: No need to book, turn up and wait for your turn to speak to a member of the team for 10 minutes

Please access the latest drop in timetable here You will need to use your UH login to access the timetable.

One-to-one appointment bookings

HSK students are entitled to 3 one-to-one appointments with a member of the HSK Student Success and Academic Skills team per academic year. These are 45 minute appointments for complex support requirements. For shorter queries, please use our drop in service above.

In order to book a one-to-one appointment with the HSK Student Success and Academic Skills team you must adhere to the Guidelines for HSK Academic Skills Service one-to-one appointments which are available on the One-to-one sessions page.

To book an appointment with the team please use the following links:

Level 4-6 (Undergraduate) students

Postgraduate students

Please note: One-to-one assignment support is provided on a first come, first served basis. For subject specific advice, please contact lecturers on your module team.

Academic writing group workshop booking

You can select ‘Book a workshop now’ below to access the Workshop booking timetable and Calendly links document.

If you and some of your peers would like to attend a workshop but the offered dates are not suitable, get in touch with the Student Success and Academic Skills team (hsk.skills@herts.ac.uk) who may be able to advise of other support that is available.


Literature searching support requests

For literature searching support, please contact helpdesk@herts.ac.uk requesting support from the Academic Engagement Team. Please include some detail on what you need help with and a member of the team will be in touch.


Other drop-ins and workshops

The University’s Centre for Academic English also provides support to improve your writing and study skills. We recommend you take advantage of the frequent drop-in sessions and the broad range of workshops that they provide.

Keywords:  advisor; staff; advice; help; program; one to one; 1 2 1
Keywords:  work shop; class; teaching;